December 6, 2008
Based on the results of the poll...and my desire to not do anymore research :) I gave Granite Transformations a second chance. I contacted them earlier in the week, and asked to set up an appointment for a date in early January (I need to decorate for the holidays... and don't have the room for holiday decorations and cleaned off countertops...). They agreed to the date so I asked for the earliest appointment available. They responded 11am. ( really?) So I responded and asked them to please confirm the requested appointment day and time (so I could add it to my calendar.
Almost 48 hours goes by....
No response. It's almost like they really don't want to commit. So I contacted them again, and told them to cancel.
So I am back to square one on my new kitchen countertops project :(.
tags countertops, customer service
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