If you follow me on Twitter... you know I am in the midst of an ear bud crisis...

part 1

part 2

part 3 and 4

So basically this morning I headed to CVS to get some new ear buds... I knew they had them because I have seen them in the case before. I arrived and pondered the case for a few minutes and found the ones I wanted. Headed to the register... and told the cashier that I would like some ear buds out of the case... she proceeded to tell me that the manager that had the key to that case would not be in until noon ( it was around 8:45am). WTH?!!? In this economy you are not going to have all of your merchandise available at all times... Too bad for you CVS ... lost sale!

Next up ... the gift shop at the Holiday Inn... no dice there either :(

Then a little convienence store .... nope... but I did discover they sell packaged goods ( aka beer and wine... for future train rides!!)

Next ... another gift shop near L'Enfant Plaza... nope... but the sales person did point me to some nice ear rings :D

I gave up and headed back to my office. Then I thought the Amtrak newsstand a New Carrollton shoudl definitely have them! Uh-uh.... They had full coverage earphones but no ear buds....

Guess I am going to Target this weekend!! YAY I finally have something to shop for!!!

It only took 2 weeks...

When we last left the saga...I was waiting for the dealer to call on Monday. They of course did not call... I had to call. (They were supposed to get details from the factory on when the part was supposed to ship.) They put me on hold "to call the factory" . They said the part had shipped, but they didn't know where it was or when it would be delivered - guess they don't have tracking numbers in the Auto Parts industry. The service guy said someone would call me tomorrow when they tracked it down. Of course no one called... so I called. The receptionist said that it showed the part would be delivered that afternoon, and work would start later in the day and probably finish Wednesday.

So I called Wednesday around 2pm.... Service guy indicated they had started working on it... and would probably finish in an hour, and he would call me then... YAY! So I left work at 3pm... Got to Odenton shortly after 4pm. Called dealer... said they needed another hour to get everything all buttoned up. I'm getting my hopes up. I ran some errands...5pm comes. Service Guy actually calls me. Problem is fixed....but the Detail crew has gone home for the day (!) I said I will clean the car myself. Service Guy says ... it's really grubby. I say I don't care. He says he doesn't feel good about giving me the car in the condition its in. Fine I say. What time will it be ready tomorrow. 10am is the response.

Thursday arrives. Service Guy calls at 10:30 and states "Car is all ready". I respond great... I'll be there around 1pm.

I rolled up to the dealer shortly after 1pm... my car is parked right out front.
I get it and check windows, and sunroof, and top going down and up. All is working.

Not sure who the detail team is made up of but it looks like my car was driven through a mud puddle and there is a grease smear on the drivers window! Whatever I'll clean it myself.

Next I go in to finish the paperwork. Its not done. They need to contact VW to get some codes (i think this is because all the work was covered under warranty). OMG!!! They had all morning to get this done.... Needless to say I will not be going back to Ourisman VW.

Well this is surprising....

Hundreds complain of Home Depot's bad service

NOT!!I haven't been back to Home Depot since the horrible service I experienced trying to order some interior shutters! On my first visit (8am on a Saturday morning...when the store was not crowded at all) no one wanted to help me in the Window Treatment area...apparently a personal phone call was more important. Then when I finally had the measurements taken and needed to call for the estimate they transferred me around the entire store about 7 times, and 4 of them were the same person!

I have had great luck at Lowes and my neighborhood Ace Hardware!